Reclaiming kindness in Kind
Kindness is one of those words that can feel deceptively simple. Often spoken about, occasionally dismissed, and rarely examined in any depth. Kind by Graham Allcott takes that risk seriously and treats kindness not as a personality trait, but as a deliberate practice.
I came to the book with curiosity rather than expectation. What I found was a thoughtful exploration of how kindness operates in everyday work, not as softness or avoidance, but as clarity, consistency and respect. This is kindness with boundaries, and with intent.
As I read, I found myself reflecting on how often kindness is framed as something that sits alongside performance, rather than at its core. Allcott gently challenges that assumption, showing how small, human choices shape trust, motivation and follow-through.
The strength of the book lies in its practicality. The examples are recognisable, the tone is grounded, and the message is refreshingly unromantic. Kindness here is not about being liked, but about creating conditions where people can do good work without unnecessary friction.
In a working world that often rewards urgency over thoughtfulness, Kind offers a timely reminder that how we treat one another is not a distraction from results. It is part of how results are achieved.
