Most organisations say leadership matters, but many are just guessing. We promote based on length of...
There are very few phrases that I genuinely detest.But “human capital” is one of them. I saw it ...
Fifty! 50! Five-Oh! Five Zero!Constellation has reached fifty full 5-star reviews on Amazon this wee...
“The day soldiers stop bringing you their problems is the day you have stopped leading them. T...
Question: Who is the leader of a beehive 🐝 This #WorldBeeDay, we might naturally think of the que...
Today sees the start of Mental Health Awareness Week. And it’s likely that you’ll see lo...
When we think about agility in contact centres, it’s natural for us to begin with processes, polic...
Most organisations talk about leadership constantly. Few of them do it well. They promote people bas...
Is anyone a fan of this trendIsn’t it a bit odd to have values on the walls in your home, or i...
