Glad to be back judging with the International Customer Service Awards.
Every year, the expectations and the entry quality from nominations increase, putting real pressure on the judges to help celebrate and recognise world-class customer experience excellence across borders.
I’ve judged many different awards. From culture to employee engagement to customer experience.
But there are few with the transparency and credibility that Awards International’s approach exemplify.
And, once again, I feel the privilege and excitement of being a part of this year’s #ICXA26.
