Helen Beaumont Manahan and Danny will be discussing performance management and coaching with The Contact Centre Network.
đ How has performance management changed in a remote and hybrid world?
đ Do coaching and feedback skills need to be adapted in this hybrid world?
đ Should we focus on capability, conduct or something else?
Join us on LinkedIn Live, from 1-2pm on 26 September, where we’ll be joining Garry Gormley on the panel.
