We are approaching the autumn line up for the 6th year of the The Contact Centre Network – and my do we have a great panel line up and lots of great topics to discuss!
For September, James Revell and David Holmes help shine a spotlight on failure demand and how we turn it into value.
Join us on the 24th September 1-2pm
For October Dr Nicola Millard and Erica Farmer think about the cultural impacts AI is having on the contact centre.
Join us on the 29th October 1-2pm
And to round off the year Danny Wareham and Steve Sullivan are helping us think about what are the right metrics to focus on for 2027!
Join us on the 26th November 1-2pm
