Culture is what we might describe as an emergent property.
Think of it as being like a watch.
A watch can tell you the time.
But, if we deconstruct the watch, no single piece can tell the time.
When many people think of cultural change, they are looking at those individual watch pieces.
The most obvious ones (perhaps the recognisable watch face, second hand, or crown – the bit we wind it up with) stand out to us.
And we might be tempted to focus our change efforts there.
But there is so much more that can affect whether the watch’s time is accurate.
The intricate dance of many different pieces is what delivers that emergent result.
No single piece of our organisation, our approaches, our policies, or our people creates our culture.
Some pieces may seem more obvious than others.
We might naturally focus on leadership, communication or reward processes.
But understanding that intricate dance that results in a purposeful culture is where outside counsel can add value.
We understand that dance.
We understand every intricate part.
And, more importantly, we can identify where best to focus to deliver the result you need specifically for your business, as efficiently and effectively as possible.
