Our world has changed.
Perhaps it’s time for leadership to change too…
Attracting, developing and retaining talent has never been more complex.
As contact centre roles evolve and changes in technology cause expectations to shift, contact centre leaders are rethinking how they build resilient, future-ready teams.
This CONNECT event from the CCMA | Contact Centre Management Association focuses on talent growth, succession and leadership in a world where traditional approaches are no longer enough.
Event details: https://www.ccma.org.uk/members/events/people-first-future-ready/
Leadership details: Constellation
