Culture and Toxicity. I couldn’t not shout out my wonderful HR colleagues, when discussing cu...

Did you know that today is #BooksForTreatsDay It’s a day to give the gift of knowledge, insigh...

These are always great events for local contact centre leaders.Latest insights. Shared learnings. An...

5 years ago today – on World Mental Health Day – I got the news that I was being made [&...

Everyone has an idea of what a psychologist might be.But it’s usually not quite accurate. 🐝...

One of the hidden risks in managing high performers is the equity imbalance that develops when they ...

Superb evening with the sublime John Amaechi OBE. Well worth the journey south and always a genuine ...

Farts cure cancer.Except they don’t. This is the issue with popular science.In an attempt to m...

The advanced reader group will receive their copy of my new book in the next few days. Around 280 pa...