With best practice of sharing being a stawlwart of contact centres, how will AI affect sharing...
I didn’t grow this brocolli. Yes, I planted it.Yes, I tended to it.Yes, I kept the cabbage whi...
Culture connects the dots between individual roles and the goals of the organisation. ...
In Japan, koi are called "Nishikigoi", which means "swimming jewel" - such is their beauty and colle...
Make a big deal of the little things, before the little things become a big deal....
You can't tell someone about your culture. Your people show them....
It's something of a cliche - but it's true: leadership is an act of service....
The flower doesn't dream of the bee: it blooms and the bee comes....
How would you describe your personality...
