I hate HR. And, whilst we’re at it, I also hate teaching, policing, and the National Health Service. Don’t misunderstand. I’m not saying that I hate HR people. Nor am I suggesting teachers, police officers, or employees within the NHS […]
Psychology
Imagine two orchestras. In the first, every musician shows up on time, their instruments tuned, each note played correctly. The conductor sticks to the score. It’s technically perfect. In the second, the same score is played. But this time, the […]
Culture
· Individual
· Leadership
· Psychology
· Team
It’s December 2000. Close to 25% of Black South Africans are living with HIV/AIDS and the antiretroviral therapies retail at over $1,000 – a third of the average annual salary – putting them out of reach for many. Two years […]
When delivering service with a smile, what issues are we unintentionally creating?
Why does leaving a role sometimes feel like a bad break-up?
A stable owner had two horses. One was strong and swift; the other slower but determined. Wanting to improve their speed, he introduced a reward system: for every race won, the victor would receive a sugar cube. At first, the […]
Culture
· Employee Engagement
· Individual
· Leadership
· Psychology
· Team
You’ve got a shouter – but you’re pretending not to be flustered. What’s the psychological impact of faking?
Culture
· Leadership
· Psychology
· Team
Hybrid working has been approached as a process. WHat if we approached it psychologically?
I remember watching a cartoon version of “The Sneetches” by Dr Seuss when I was a child. It was a musical special, animated in that classic saturated and jagged style that was popular in 1973, and I found it fascinating. […]
Trump/Zelensky – Power, Narcissism, and the Cruelty of the Insecure
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