In this article we share the key takeaways from the recent webinar hosted by FAB Solutions and The Contact centre […]
In this article we share the key takeaways from the recent webinar hosted by FAB Solutions and The Contact centre […]
What are the 7 Cs of effective communication and how can we apply them in your contact centre?
Building a culture plan sits at the core of how you transform organisational cultures. Without a plan, it’s like shooting […]
Employers recognise that boosting employee engagement is crucial for creating a positive and productive work environment. But often, this “engagement” is focused […]
Don’t misunderstand. I’m not saying I hate HR people.(Put those pitchforks down.) Those considering a career in HR tend to really […]
Motivation, management, communications, and relationships – focused on yourself or others – are a lot more effective when you understand […]
It can be argued that better talent is worth fighting for – in terms of attraction, development and retention – and is vital for the survival of organisations
I fell in love. I’d recently come out of a long relationship and was thinking about taking some time for […]
The 1985 Arnold Schwarzenegger film Commando had an almost entirely male, 25-40 year old, white cast. The story was written […]
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