In a marble hall with ceilings so high the sound of a whisper took its time returning, the emperor held […]
On the open plains, danger rarely announces itself. It prowls. It circles. And when the lion finally moves, the herd […]
In the corner of a restaurant, a man watches his friends decide what to eat. He nods along, waits patiently, […]
Picture a tightrope walker. Arms steady, eyes fixed ahead, each step calculated. To lean too far in either direction means […]
In a quiet corner of the city, a small business owner sits surrounded by notebooks, tabs open across three monitors, […]
In a vast, sunlit library, every book has been rearranged according to the decade it was published. The shelves no […]
I hate HR. And, whilst we’re at it, I also hate teaching, policing, and the National Health Service. Don’t misunderstand. […]
Imagine two orchestras. In the first, every musician shows up on time, their instruments tuned, each note played correctly. The […]
It’s December 2000. Close to 25% of Black South Africans are living with HIV/AIDS and the antiretroviral therapies retail at […]
When delivering service with a smile, what issues are we unintentionally creating?
