Be the change you want to see… It’s often a glib, throwaway and cliched statement.Something that feels good – but […]
Quick Read
Short post, which might also be availabile on LinkedIn
Ditching the “Carpet-Bomb” Approach An often-overlooked aspect of poor communication is over-communication. We are frequently told that there’s no such […]
Newsflash: Your partner doesn’t love you because you got them chocolates today. It’s not because you remembered their birthday. Or […]
I don’t use ChatGpt. Or any AI tools.It’s a bit of an ethical dilema for psychologists. Where is the data […]
As a leader, it’s fundamentally important that you understand your people and recognize their individual talents and idiosyncrasies – the […]
We are wired for coordination in complexity. Across millennia, survival has often depended on small groups acting in fluid, high-risk […]
Customer Experience Magazine (CXM) has opened voting for its CXM Stars 2026.And I’ve been nominated! I’ll be honest – I’m not […]
There’s a lot of AI slop out there.Low quality, unedited and inchecked content that is easy to spot and ‘beige’ […]
Culture is 𝐧𝐨𝐭 how we feel about Monday morning on a Sunday night. Culture is 𝐧𝐨𝐭 soft, fluffy or “vibes”.It’s […]
In Japan, koi are revered.They are called “Nishikigoi”, which means “swimming jewel” – such is their beauty and collectability. They […]
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