Status is a prime social motivator of behaviour
Let’s start with the elephant in the room: Peter Drucker never said, “Culture eats strategy for breakfast.”
Does a modern world need a modern leadership approach?
In this article we share the key takeaways from the recent webinar hosted by FAB Solutions and The Contact centre […]
Hybrid working is here to stay. How do we make the most of the opportunities it brings?
Aligning culture and strategy – a podcast episode
What are the 7 Cs of effective communication and how can we apply them in your contact centre?
Do you feel you don’t know where to start with coaching, or need to refresh your skills? The OSCAR Coaching […]
Building a culture plan sits at the core of how you transform organisational cultures. Without a plan, it’s like shooting […]
Employers recognise that boosting employee engagement is crucial for creating a positive and productive work environment. But often, this “engagement” is focused […]
