Quick Read

You’ve got a “great culture”. Every day is exciting and fun. People can try new things, make mistakes and learn. Employees run their own radio station in the office and keep everyone entertained. Congratulations! You’re the worst funeral director ever! […]

“We’ve always been successful doing it this way”“If [insert approach] worked for me, it can work for anyone” Survivor bias views successes or successful approaches whilst ignoring those instances that were unsuccessful – usually due to a lack of visibility […]

Nothing is more destructive to culture than evidence that what you say and what you do aren’t aligned.

“Telling someone not to worry advocates for the supression of their feelings, rather than discussing why the feeling itself is present” We need to talk about Toxic Positivity After redundancy, many well-meaning friends and family rushed to tell me that […]