Quick Read

It’s Employee Appreciation Day – and I have mixed feelings.

Peter Drucker is often misquoted as saying: “What gets measured gets managed.”

In honour of #LeviStraussDay (yes, really – it’s his birthday), I thought I’d try and conjure a new metaphor for culture. Here goes: Culture is like a pair of jeans. Woven from the threads of history, stitched together by shared […]

Here’s a question…What would happen if I asked ChatGPT to describe what it is that I do – even though I don’t use it to create any work, articles or other business activities? Could it look at my online presence […]

Gravity. Oh to be free of your tug.Unseen, but constantly pulling people in a specific direction. Whether they realise it or not, you’re irresistable.We can’t help but to follow your whim. A strong gravitational force keeps people aligned, while a weak […]

How does personality affect your Valentine’s Day? Let’s take a look at each of the Five Factor Model dimensions: 🌸 Openness: ⬇️ Low – The Traditionalist:Chocolates. Roses. A steak dinner. “They’re a classic for a reason” ⬆️ High – The […]

I don’t want world-class customer service.I’m not looking for amazing. Honestly. It’s a bit of a weird obsession, I find. It reminds me of Uncle Rico’s character from Napolean Dynamite. “Back in ’82, I used to be able to throw […]

The Difference Between Communication and Engagement“Make sure they know the difference between communication and engagement, as they are often conflated with each other, but they have very different purposes when it comes to supporting a team. Communication is about exchanging […]

Engagement doesn’t last. Neither does showering. That’s why we do it every day.

Scheinheilig We psychologists are fascinated by words. If you’ve followed my content for any length of time, you’ll know that I love words – particularly words that don’t have a direct English translation. As words are a clue to our […]