For International Women’s Day 2024, I’d like to highlight and recognise one of the most influential women in the history […]
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Short post, which might also be availabile on LinkedIn
With best practice of sharing being a stawlwart of contact centres, how will AI affect sharing?
I didn’t grow this brocolli. Yes, I planted it.Yes, I tended to it.Yes, I kept the cabbage white butterflies off […]
Culture connects the dots between individual roles and the goals of the organisation.
In Japan, koi are called “Nishikigoi”, which means “swimming jewel” – such is their beauty and collectability.
Make a big deal of the little things, before the little things become a big deal.
You can’t tell someone about your culture. Your people show them.
It’s something of a cliche – but it’s true: leadership is an act of service.
The flower doesn’t dream of the bee: it blooms and the bee comes.
How would you describe your personality?
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