How do you nurture the behaviours, approaches and decision making of an organisation, if the organisation doesn’t know why it exists? Objectively?We can’t. In reality?We end up spending time and money on experiments: 🐝 “Let’s change our social media strategy”🐝 […]
Quick Read
Short post, which might also be availabile on LinkedIn
People have a habit of becoming what you encourage them to be; not what you nag them to be. The research is clear:Telling others what they should improve actually 𝘩𝘪𝘯𝘥𝘦𝘳𝘴 learning. Our current approaches to feedback fall into three main theories: […]
Company culture is what employees live and breathe in their everyday experience. It’s not the once-a-year recognition event.It’s not the once-a-month coaching session.It’s not the once-a-day morning buzz session. It’s not the dressdown Friday, the standing desks or the new […]
How can we have a culture, if we’re not working from a shared office?
“I do not wish to cast aspersions on the current regime…”
You know what happens when someone goes looking for offence?
Three simple questions to start your culture change journey
Groupthink is a psychological phenomenon that occurs within groups of people
Customer Experience.
We’re absolutely committed to being better.
I’ll be honest: “work-life balance” as a phrase disproportionately annoys me.
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