With best practice of sharing being a stawlwart of contact centres, how will AI affect sharing?
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I didn’t grow this brocolli. Yes, I planted it.Yes, I tended to it.Yes, I kept the cabbage white butterflies off […]
Culture connects the dots between individual roles and the goals of the organisation.
In Japan, koi are called “Nishikigoi”, which means “swimming jewel” – such is their beauty and collectability.
Make a big deal of the little things, before the little things become a big deal.
You can’t tell someone about your culture. Your people show them.
It’s something of a cliche – but it’s true: leadership is an act of service.
The flower doesn’t dream of the bee: it blooms and the bee comes.
How would you describe your personality?
If you put off the gardening, the garden doesn’t stop growing.
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